KNOWLEDGE BASE
2023-11-20

Key Behavioral Indicator Analysis for Customer Review

Base Text


iPhone Fast Charger [Apple MFi Certified] 3-Pack Super Charger 6FT

Dataset scraped from amazon product review webpage 18/08/2023

Top reviews from the United States


Donna Ryan
5.0 out of 5 stars Great value
Reviewed in the United States on August 3, 2023
Verified Purchase
Works as described


Princess
4.0 out of 5 stars They get hot
Reviewed in the United States on June 1, 2023
Vine Customer Review of Free Product( What's this? )
Good fast charging chargers, you do have to push down a bit to put the connection but it doesn't break it or something maybe it's just to break it in
It also does get the device your charging a bit hot but it is fast so I guess that's ok to lol


Akemy
1.0 out of 5 stars poor quality
Reviewed in the United States on August 3, 2023
Verified Purchase
the stop working really fast two weeks in and had to use the next one is best to invest in a real one then to keep buying one every 2 or 3 months



Analysis Result


Donna Ryan
  • Aspect: Product Performance
  • Opinion: Works as described
  • Sentiment: Positive
  • Arousal: 0.3
  • Emotions:
    • Trust (0.8)
    • Acceptance (0.7)
    • Serenity (0.6)
    • Interest (0.5)
  • Mindset:
    • Agreeableness (0.8)
    • Conscientiousness (0.7)
    • Equanimity (0.6)
    • Openness (0.5)
  • Social:
    • Cohesion (0.7)
    • Engagement (0.6)
    • Loyalty (0.5)
    • Morale (0.4)


Princess
  • Aspect: Product Functionality
  • Opinion: Fast charging but has issues
  • Sentiment: Neutral
  • Arousal: 0.5
  • Emotions:
    • Puzzlement (0.7)
    • Reflection (0.6)
    • Prudence (0.5)
    • Uncertainty (0.4)
  • Mindset:
    • Analytical (0.7)
    • Reflective (0.6)
    • Pragmatic (0.5)
    • Observant (0.4)
  • Social:
    • Observation (0.6)
    • Neutrality (0.5)
    • Ambivalence (0.4)
    • Indifference (0.3)


Akemy
  • Aspect: Product Quality
  • Opinion: Poor quality and short lifespan
  • Sentiment: Negative
  • Arousal: 0.7
  • Emotions:
    • Disappointment (0.8)
    • Annoyance (0.7)
    • Sadness (0.6)
    • Disgust (0.5)
  • Mindset:
    • Neuroticism (0.8)
    • Compulsive (0.7)
    • Histrionic (0.6)
    • Resistant (0.5)
  • Social:
    • Disunion (0.7)
    • Disengagement (0.6)
    • Disloyalty (0.5)
    • Disrespect (0.4)


Overall Insight Analysis
  • Donna Ryan's review reflects high satisfaction and trust in the product's performance, indicating a positive experience.
  • Princess's review shows a balanced view, acknowledging the product's fast charging capability but expressing concerns about its heating issue.
  • Akemy's review demonstrates significant dissatisfaction, highlighting concerns about product quality and longevity.


Overall Guidance
  • For future customers, it's important to weigh these varying experiences. While Donna Ryan's review suggests reliability, Princess's and Akemy's reviews highlight potential issues with functionality and quality. Considering these different perspectives can help in making an informed decision about the product.


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